Cause & Effect Diagrams help you identify and detail the root, contributing, and possible causes of a problem by building a team’s consensus opinion about the reasons for a problem and try to focus on causes rather than personalities or blame.
The Cause & Effect Diagram can answer the following questions:
- Why do our tours end late on weekends?
- Why do we consistently underestimate the time needed to install traveling exhibits?
- Why is our staff scheduling process so complicated?